Refund policy

Product Quality & Exchanges

Each wig is handcrafted and carefully inspected before dispatch to ensure quality and accuracy.

Due to the hygienic and custom-crafted nature of our products, we do not accept returns or exchanges for change of mind.

If you receive an item that is faulty or incorrect, please contact us within 48 hours of delivery with clear photographic evidence of the issue.

Once your request has been reviewed and approved, the item must be returned to us in its original condition, unworn, unaltered, and in its original packaging for inspection.

After inspection, if the item is confirmed to be faulty or incorrect, we will offer a replacement or full refund.